FAQs

 

What types of kitchen organization solutions does XANAZ offer?

XANAZ specializes in innovative kitchen organization solutions, including versatile products such as the Cleaning Rack, which maximizes space efficiency and provides dual-sided accessibility for easy access to essentials. Additionally, we offer the Electric Cleaning Brush, designed to enhance your cleaning routine with powerful performance.

How can I maximize the efficiency of my kitchen space using XANAZ products?

To maximize kitchen space efficiency, consider utilizing our Cleaning Rack to organize your cleaning supplies and kitchen essentials effectively. This product allows for easy access and can be adjusted to fit various kitchen layouts, ensuring that your space remains tidy and functional.

What is the performance of the Electric Cleaning Brush?

The Electric Cleaning Brush is engineered to deliver powerful cleaning performance, allowing users to achieve spotless results with minimal effort. Its design is optimized for various surfaces, making it a versatile tool in your cleaning arsenal.

What is the return policy for XANAZ products?

XANAZ has a 30-day return policy, which allows customers to request a return within 30 days of receiving their item. To be eligible for a return, products must be in their original condition, unworn or unused, and in their original packaging.

How do I initiate a return for my XANAZ purchase?

To initiate a return, please contact us at barcelonaisgreat344@gmail.com. You will need to provide proof of purchase, and if your return is accepted, we will send you a return shipping label along with instructions on how to send your package back.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item purchased from XANAZ?

While we do not offer direct exchanges, the fastest way to obtain a different item is to return the original product and, once the return is accepted, make a separate purchase for the new item.